FAQ’s

Napkins

I need personalized sorority napkins.  Are they called embroidered napkins?

Our sorority napkins are printed (or stamped) with ink or foil.  Because our napkins are paper, they are not embroidered; they are printed.  They cost per printed paper napkin is very reasonable.  Embroidery is not used on paper napkins. Embroidery is a sewing term applicable to fabric.

Zazzle

Is there a connection between Zazzle and Custom Imprints?

No, Custom Imprints has been serving sororities since 1953.  We provide stationery, bid cards, napkins, note cards and thank you cards and other necessary paper products to the college market.  We have no connection to Zazzle.

What is connection between Zazzle and Alpha Stationery?

None, they have written their web copy to pick up our customers.  Alpha Stationery is a licensed vendor for sorority stationery products.  We have been in business since 1953 and are your established reliable supplier of quality products.  We offer fast, personal service.

GreekCrest.com, Custom Imprints, Inc, and Alpha Stationery are the divisions of the same corporation.

Sorority Stationery

[accordion] [spoiler title=”My chapter needs stationary, letterheads and envelopes. Can I get letterheads with my sorority crest on them?”] We probably have the necessary artwork to help you create a professionally designed letterhead you will be proud to use. Some examples are shown on our web site. Please telephone for assistance.
[/spoiler] [spoiler title=”I need sorority stationery–letterheads and envelopes. Can you help me create a new letterhead?”] Yes, we can help you design a new letterhead. Our web site has some examples. We can duplicate your current letterhead or create a new design. Please telephone for assistance.
[/spoiler] [spoiler title=”I need sorority napkins, do you have them?”] We offer sorority napkins in more than 20 colors. Available for most major sororities you can choose your sorority crest, Greek letters, wording only or a variety of special designs. For a small additional price you can even create you own design. Visit our napkin section for examples, prices and ideas. Call for additional information.
[/spoiler] [spoiler title=”What styles of bid day cards do you have?”] Alpha Stationery has both flat cards and fold-over cards for use as bid day cards. You choose your message and font. Both styles of cards are available as either two-color engraved or one-color thermography (raised printing).
[/spoiler] [spoiler title=”Do you have sorority bid cards?”] Yes, we have bid cards for most sororities. Since a bid card is usually treasured, we recommend the two color engraved card–either the flat card or the folded card. You can personalize the message to your chapter.
[/spoiler] [spoiler title=”I need a special sorority rush napkin design, can you help?”] We have been doing sorority recruitment party napkins for 30 years. A special metal die is needed to print napkins. Over the years we have accumulated many different napkins dies. We have sorority crests and the Greek letters available for use without extra charges. We have many party theme dies also available without extra charge. If you want to create a new party theme design, we can help you. Recruitment party designs are fun. We can help you create a new design. There is an extra charge for creating a new metal napkin die.
[/spoiler] [spoiler title=”Do you have sorority preference party invitations?”] We have many cards that are suitable for preference party invitations. Some chapters use a folded card, others prefer a flat card. We have both. We will be happy to help you select the best one for your needs.
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Production Questions

[spoiler title=”What is engraving?”] Engraving is ancient, labor intensive printing process. The design is hand-carved into a block of steel creating an engraving die. One die for each color in the design. Usually the color block is engraved first. The ink is applied to the die, the excess wiped off and the die is pressed against the paper. The gold or silver die will then be applied to the paper. Our engravings are then sent through the press a third time without ink to “bump” the engraving. This enhances the depth of the engraving. The registration must be perfect each time. An engraver must be a perfectionist. Ours is the best!

If you look closely at the Alpha Xi Delta engraved crest, you can see the various depths of detail achieved with engraving.
[/spoiler] [spoiler title=”What is Thermography?”] Thermography is a raised print that has some appearance qualities of engraving at a more affordable price. It is most frequently found on quality business letterheads. In addition to being raised it has a slight gloss to it.

We use thermography on:

The front of our economical fold-over note card
For the message on the 2-color engraved flat cards
For all our one color flat cards
Business envelopes
Name tags
Place cards
Season’s Greetings
Gift boxed stationery
We can use thermography on business letterheads; however we normally recommend our laser thermography on business letterheads
[/spoiler] [spoiler title=”What is Laser Thermography?”] Laser thermography is a new, improved thermography (raised imprint) that does not melt when used in copy machines or laser printers. The slight extra cost enables you and others to use the letterheads in any manner you wish.
[/spoiler] [spoiler title=”What fonts are available?”] We have many fonts available, to see which ones, check out our “Fonts Tab” in the main menu.
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Ordering

[spoiler title=”How do I order?”] Please telephone to place your order. Call between 8 am and 11 pm Eastern time.
[/spoiler] [spoiler title=”What shipping costs should I expect?”] Shipping charges are as follows:

Regular Shipping: Minimum $10 Maximum $30

Our order forms indicate the shipping charges for certain items. We encourage you to combine your orders to minimize your shipping expenses.

Combined order shipping charges are:

Under $110: $10

$111 to $199: $15

$200 to $299: $20

Over $300:  $30

Rush and Express shipping charges vary depending on weight, distance and length of time available.
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